Privacy Policy May 2018 - Antycip Simulation

Privacy Policy May 2018

The Antycip Simulation privacy policy was amended in May 2018 in line with GDPR legislation

Core philosophy

Your privacy is important to Antycip Simulation.
We will only use your information to administer your account(s), provide the products and services you have requested from us, and/or to keep you informed about the products and services we offer.

The protection, confidentiality and integrity of your data is one of our primary concerns.

This privacy notice explains what information we collect from you and how we use this information.

Our services

Antycip Simulation provides software, hardware and engineering services for a range of tasks including simulation, modelling, analysis, design, projection, display, and virtual reality. We do this using products from a range of third party suppliers and partners.

What information do we collect?

We need certain information to be able to work with you and to keep you informed of updates and news about the products and services we offer. You provide some of this data directly, for instance contact details, when we work with you, sign up to our newsletter, or respond to our marketing activities. Additionally, we receive some of your data indirectly through our partner’s activity, for example, where partners sell only via organisations such as ours, rather than directly, and pass on data to us.

We also collect certain data through cookies and similar technologies (e.g. web beacons, tags, device identifiers). Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of our website and to compile statistical reports on website activity. We register your interaction with our services in order to improve our website, content and services. Please note, you can manage your cookie preferences through your browser settings.

How do we use your data?

We only use your data for the purposes for which it was collected and, where relevant, to meet legal obligations. We use your data for the following purposes:

Customer support. We use your information to support you in your use of the products and services we sell.

Marketing. Our marketing communications with you are via email, other electronic media, or events. You have the right at any time to stop us from contacting you for marketing related purposes. Depending on your preferences, you can unsubscribe, from our newsletter and email campaigns, or contact your local Antycip Simulation office.

Legal obligations. We may process your information in relation to a legal obligation. This includes cases where we must comply with requests from relevant legal authorities, administrative obligations and in cases involving legal disputes.

Maintenance, development and incident management. If you experience issues with the products or services we sell, we may need to process some of your information, in order to resolve the issue. We may also use your information in relation to certain system development processes, for instance if we move customer data to a new database.

General business process execution, internal management and management reporting. To be able to run our business, we also use your information for general business processes. This includes processing your information for archiving, account management and other administration related purposes, management reporting or processing in relation to audits.

With whom do we share your data?

We share your data with the respective manufacturers of the software and/or hardware that you have purchased from us, and engineering sub-contractors in cases where such services are needed. Additionally, we share information with the respective partner organisations with whom we conduct joint marketing activities, such as trade shows.

Where is your data processed?

Your personal data is processed by our staff in France, Italy and the United Kingdom. We may also share data with our respective partners and suppliers in the context of operating our business, providing our services and other processing purposes as outlined in this Privacy Notice.

To the extent any other data will be transferred to a country outside the European Union or an international organisation, we will make sure that this only happens to such countries and international organisations that ensure an adequate level of protection, have put appropriate safeguards in place to protect your data and your rights in accordance with the EU privacy law (GDPR), or as is otherwise allowed under the GDPR.

How long do we keep your personal data?

We will retain your information only for as long as is necessary for the purposes for which the information was collected, or as long as is required pursuant to law.

Data may be retained longer in cases where it is used in relation to a legal claim or is used in relation to a valid legal process.

Accessing and managing your data

You can query, amend, or delete your data by contacting your local Antycip Simulation office

Lawful basis for data processing

We only collect and process your data when there is a lawful basis to do so. The lawful basis we rely on in this respect includes:

Contract: the processing is necessary to perform your contract;
Legitimate interest: for example, i) a legitimate commercial interest to process certain of your data, e.g. for running our business and the purposes of certain forms of marketing ii) to archive certain account information to facilitate your working with us in the future; or iii) if there is a legitimate interest from business or security perspective, e.g. to prevent fraud or abuse of our services, or for purpose of network and information security of our IT systems
Legal obligation: the processing necessary to comply with a legal obligation, e.g. the legal requirement to keep administrative records for a certain period of time, or the legal obligation to share certain data on a police order for criminal investigation purposes;
Consent: where you gave us consent to process the data concerned, for example ‐ if applicable ‐ to share your data with our partners for commercial purposes.

You have the right to withdraw your consent at any time, by contacting your local Antycip Simulation office. We will discontinue the processing of your information upon receipt of your withdrawal. However, any processing performed prior to your withdrawal remains a legitimate processing based on a valid consent at the time. We will not be under the obligation to reverse the processing.

Questions, concerns and complaints
If you have questions or concerns about the way in which we use your data, please contact your local Antycip Simulation office